As of today, customers of Avantis will receive a Silver or Gold Pellet Club Card when buying pellets at an Avantis store. A Silver card if they only buy pellets, a Gold card if they have bought a pellet stove in the past at Avantis, or if they buy one now.
When arriving at the checkout, customers can buy a number of pellet bags. The balance on their account will then be credited with the amount given. Throughout the year, they can collect the pellet bags that they have bought and stored at Avantis. They present their card, the card is then begin scanned and their balance will be reduced. Gold members receive an extra. If they buy a full stack of pellet bags, they receive 10 bags extra, with a maximum of twice a year.
In the admin backoffice, reward and redeem rules can be added and executed manually. Customers that bring in new customers, are after all rewarded with 42 free bags of pellets. The platform is active in all Avantis stores.